Click & Collect Policy

Please read these terms and conditions carefully.

These terms and conditions apply to you when you order products through the Bay Engineers Supplies website for Click & Collect.

Placing an Order

If you would like to be able to collect your products from Bay Engineers Supplies, please use the “Click & Collect” option on webpage during checkout. Collection location 1 Vesty Drive Mt Wellington, Auckland.

When you place your order using the Bay Engineers Supplies “Click & Collect” service, you will have the opportunity to add the name of an alternate pick-up person who can collect the products from the store on your behalf, you can add this in the order note option during check out. Please ensure that you have their permission to provide their name before you place your order.

Order Processing & Collection

After receiving your order, Bay Engineers Supplies will send an email to the email address you provided, acknowledging receipt of the order, stock availability and setting out details of the ordered products (Order Receipt Confirmation Email). 

Products ordered through “Click & Collect”, that are in stock at the relevant store, are usually available for collection same day of you placing your order unless otherwise specified by Bay Engineers Supplies.

When you or your alternate pick-up person collects your products, you/they will be asked to provide a copy of your Collection Confirmation Email and a valid form of photo ID (passport, driving licence or other acceptable photo ID). You/they may also be asked to sign for collection of the products.